Persona-driven storytelling

Persona-driven storytelling

Effective storytelling makes use of key data directed at key personas. Persona-based stakeholder communication means that you showcase your metrics to tell a great story to investors, team members, and customers. This story is different depending on the metrics or KPIs each party cares about. These may include:

Business Metrics
Opportunity
Quote
Order
Fulfillment
Manufacturing availability

Product Metrics
Product Quality Metrics
Quality Pause
SW Metrics
Arrival Quality
DU/DL & Availability
Manufacturing – test yield data
FRU Quality Metrics
MTBPR
FA Activity & Findings
Service Metrics
Installation Issues
Service Activity Summary
Escalation Summary

By: Charis Loveland

 

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